What is your shipping policy?Updated 25 days ago
Fulfillment Time
Everything we sell is custom-made for you after you place your order as part of our commitment to reducing waste and avoiding the ecological footprint of mass-produced inventory that might never find a home. This time varies across products, but is usually less than 3 days (but can be longer).
Shipping Time
Once your item has been made, our standard shipping time within the United States is 2-5 business days. During busy periods such as the holidays, it can take a little longer.
Shipping Costs
Please refer to the table below:
| Order Value | Shipping Cost |
|---|---|
| Less than $50.00 | $5.99 |
| $50 and up | FREE |
Order Tracking
To track an order, simply enter your order number or tracking number on our Order Tracking Page.
You can find this info in the your order confirmation email – as well as an image of one of our canine team hard at work :-)