Nature & Nuzzle logo
Nature & Nuzzle logo

All articles

Can I edit or add anything to my order?Updated 3 months ago

No, you cannot edit the content of an order, but you may be able to cancel it entirely, or change your contact info / shipping address. 

In this situation, please let us know ASAP using NuzzleBot, our friendly chatbot – just click on this link [cancel] or this one [change] and it will guide you through the process.  
You will have the option to connect to a person at any time (during work hours), if you prefer, but do give it a try -- it's friendly and well-trained :-)

If your order has already been prepared for shipping, we may not be able to change the address it's being sent to.

You can see our refund policy in full here: LINK TO REFUND POLICY

Was this article helpful?
Yes
No